Sticky Stars Terms and Conditions

Terms and Conditions

Chimera Srl
with registered office in
Via Montepelato Sud 23 43022 Monticelli Terme PR
P. IVA IT02823510348

(Hereinafter referred to as "Chimera") makes it available to all users to purchase from the Internet at www.sticky-stars.com their personalized products with original caricature works by Enrico Manini (hereinafter also "Products" ).

Introduction
These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.


1) General Note
These General Terms and Conditions only govern distance selling through the Products Web as identified and listed on www.sticky-stars.com in accordance with the Consumption Code, D.Lgs. 206/2005 and ss., And the rules on electronic commerce D. Lgs. 70/2003 e s.m.i ..
These conditions apply, however, exclusively to contracts concluded with consumers as set out in Art. 3 lett. (a) of the Consumption Code.
Subject to Chimera's ability to modify these provisions at any time, in the event of changes to these General Terms and Conditions, the General Terms and Conditions published on the Site will apply to the Purchase Order upon the Customer's submission (hereinafter "Customer").

2) Subject of the contract
With these general sales conditions, Chimera sells and Customer purchases the Products at a distance with the relevant Prices as they appear on the Reference Site.
The contract ends via the Internet, through access to www.sticky-stars.com and a follow-up to the execution of a purchase order according to the procedure provided by the site itself.
Purchase contracts entered into on the Site and the products concerned (hereinafter also referred to as "Purchase Agreements" or "Contracts") are concluded with the Chimera Company.
The Customer undertakes to view, before proceeding with confirmation of their order, these general conditions of sale, in particular, the preconfidential information supplied by Chimera and accept them by affixing a flag in the indicated box.
By ticking the "I agree to the General Terms and Conditions" box when confirming your order on the Site, Customer acknowledges that you have read and accept these Terms and Privacy Policy without limitation.
In the Order Confirmation email, the CUSTOMER will also receive a link from which to download these general sales conditions, however, always available on the site, as provided by art. 51 paragraph 1 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.

3) Consumer information ex art. 49 D.Lgs. 206/2005
The Customer, prior to the conclusion of the purchase agreement, examines the characteristics of the goods that are illustrated at the time of choosing the Customer.
Before the conclusion of the contract and prior to validating the order with "payment obligation", the Customer is informed about:
- total price of goods including taxes and ancillary charges, with details of shipping costs and any other costs;
- payment methods;
- existence of the legal compliance guarantee for the products purchased.

Customer may at any time, and in any case before the conclusion of the contract, know the information relating to the Chimera Company as a geographical address, telephone number and e-mail address as follows:

Chimera Srl
With registered office in
Via Montepelato Sud 23 43022 Monticelli Terme PR
P. IVA IT02823510348
phone:
mail: info@sticky-stars.com

4) Products
The products sold by Chimera are made on the basis of the requests made by the Customer through the procedure provided by the Site and in accordance with the conditions of use of the service under point 5) of these sales conditions.

5) Terms of Use of the Service and Consumer Obligations
Through the use of the www.sticky-stars.com site, Chimera allows the customer to purchase the movable property offered for sale (where visual art works (hereinafter referred to as "images") are reproduced, the copyright and use of which are property of Enrico Manini (all images are recorded in SIAE archive).

Therefore, the Customer undertakes not to use in any way for profit purposes the images reproduced on the purchased products unless with the express consent of the copyright owner and use of Enrico Manini.

Instead, the customer is free to publish images on their own social profiles (or by means of other means of sharing) personally, except in cases where such publication is associated with harmful, offensive, defamatory content in relation to things or people .

6) Order
Purchase Orders must be made online through the order procedure on the Site.
The Client completes the Order Procedure correctly if the Website does not point to any error message (the system can not detect any errors with respect to the data entered by the Customer in the field of billing and shipping addresses).

7) Conclusion and Effectiveness of the Contract
The Purchase Agreement shall be deemed to have been concluded between Chimera and the Customer upon receipt of the Order by Chimera.
Upon completion of the ordering process, an email (hereinafter also called "Order Confirmation") will be sent immediately to the e-mail address communicated by the Customer.
This Confirmation will contain a statement of the order made (including the Costs of Delivery and the costs related to any additional Services requested by the Customer).
Chimera reminds the Customer to verify with full attention and to take care of the correctness of the data contained in the Order Confirmation and to notify Chimera within 24 (twenty four) hours of receipt of any corrections.
The Order Number communicated by Chimera shall be used by the Customer in any communication with Chimera.
Chimera is committed to describing and presenting the articles sold on the site in the best possible way. Nevertheless, some mistakes, inaccuracies or small differences between the site and the actual product may arise, given the nature of the material being used.
Likewise, for issues related to the different color ranges used by the screens and printing machines with which the products are decorated, there may be chromatic differences between what is seen on video and what will be reproduced on the product purchased.
The photographs of the products presented at www.sticky-stars.com do not constitute a contractual element, as they are only representative.

8) Payment Methods
Any payment by the Customer can only be made with Paypal payment method (including credit card payment as permitted by the PayPal platform itself).

In case of payment with Paypal, the actual charge will be made upon sending by Chimera of the confirmation email.
Payment communications and data provided by CUSTOMER when this is done take place on special protected lines.

9) Prices
All the Products Prices indicated on the Site are inclusive of VAT.
The costs of delivery and the costs associated with the additional Services made available by Chimera, as indicated in the following articles of these General Conditions, are borne by the Customer.
The Products and Services apply to the Price shown on the Site at the time of the order, without any consideration of previous offers or any subsequent price changes.
In the event of computer, manual, technical or any other mistake that may cause a substantial change, which is not provided by Chimera, of the sale price to the public, making it exorbitant or plainly irresistible, the purchase order will be considered as not Valid and canceled and the amount eventually paid by the Customer will be refunded.

10) Delivery of Products
Delivery methods
Chimera will perform delivery (hereinafter "Delivery Service" or simply "Delivery") by courier.
The Customer is therefore required to check that the packaging is intact and clean and that the Products received are the same as those on the Order.
In case of visible defects, inaccurate quantities and / or incorrect product and / or packet integrity defect, Chimera asks the Customer to report the abnormalities on the transport document, affixing the CON RESERVE statement and contact immediately 'company to the references indicated on the site.
In any case, delivery schedules regarding the modalities, dates and times are at the discretion of the company that will respect the terms established at the time of order.
At the time of delivery, however, the client's presence or a trusted person is always required.

Delivery times
When the order is made, the estimated delivery date will be indicated; however, this date has an indicative value, therefore, no liability can be charged to Chimera in case of variation of the same.
With regard to the Delivery Terms, Chimera will be exempted from any liability in the event of delays caused by unforeseeable events, acts, facts and circumstances at the time of the conclusion of the individual Purchase Agreements, inevitable and also outside the control of Chimera (under Example: car failures, strikes, riots, natural disasters, etc.).
In such situations, Chimera will promptly notify the Client of a new term within which it will comply with the Delivery and will make every effort to comply with all its obligations as set forth in the Purchase Agreement.

11) Delivery Costs
Delivery costs (hereinafter referred to as "Delivery Costs") are payable by the Customer, unless otherwise provided in the Order of Purchase and in the subsequent Order Confirmation.

12) Right of withdrawal
Customer has the right to terminate the contract without giving reasons, within 14 (fourteen) days from the day on which the Customer or a third party, other than the carrier and designated by the Customer, acquires the physical possession of the goods.
In order to exercise the right of withdrawal, the Client is required to inform us (Chimera Srl, Via Montepelato Sud 23 43022 Monticelli Terme PR, resi@sticky-stars.com) of his decision to withdraw from this contract by means of an express statement (eg letter sent by mail or e-mail). For this purpose, the Customer may use the attached recall form, compiling it and sending it electronically to the resi@sticky-stars.com email address. Chimera will send the customer a confirmation of receipt of the withdrawal on a durable medium (eg by e-mail).
In order to comply with the term of withdrawal, it is sufficient that the Customer submits a notice concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of recess
The customer who retires will be refunded payments made by him, including any delivery costs, from the moment the products have been received, I will be verified that they are under the same conditions and that they will be checked by Chimera. If successful, such refunds will be made using the same means of payment used by the Customer for the initial transaction unless the Customer has otherwise expressly agreed otherwise. Refund may be suspended until the receipt of the goods by Chimera or until the Customer has demonstrated that he has returned the goods, if prior to the end of the 14 days.
The Customer therefore undertakes to return the goods without undue delays and in any case within 14 days from the day he has notified us of his withdrawal from this contract.
If returned goods are damaged (for example, with obvious signs of wear, abrasion, scratches, scratches, deformations, etc.), not complete with all their accessories and accessories (including labels and tags unaltered and attached to the product) not covered by the enclosed instructions / notes / manuals, original packaging and packaging and warranty certificate, if applicable, Chimera will not make any kind of redemption: in this case the customer may decide to return the product by charging delivery costs.

For returning the goods the customer is free to choose their courier. All shipping costs are the responsibility of the Customer. For non-EU countries, in addition to shipping costs, Customer will also be charged with any duties, taxes and any other costs due to the return.

Any differences in the amount due to the exchange rate fluctuation may not be reimbursed.

For all aspects not specifically expressed, the European rules for distance trading are valid.

Recall Module Download

14) Integrity
These General Terms and Conditions of Sale are made up of all the clauses that make up them. If one or more of the provisions of these General Conditions of Sale are considered invalid or declared to be in accordance with law, regulation or decision by a court having jurisdiction, the other provisions will continue to be fully effective and effective.

15) Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of ITALY, and you submit to the non-exclusive jurisdiction of the state and federal courts located in ITALY for the resolution of any disputes.

16) Treatment of personal data
Customer data are handled by Chimera in accordance with the provisions of the Personal Data Protection Act, as specified in the information provided on the Site.